Data Zone: MTN explains its decision to suspend offers

MTN in a statement “announced the suspension of its MTN Data Zone bundle effective April 05, 2023. We apologize to our cherished customers for limiting our communication on this matter to service activation channels only”.

However, customers of the telecommunication giant who use the services lamented the decision as it has affected their access to the internet.

But MTN said, “The suspension of the innovative Data Zone bundle is due to a review of the bundle offer in line with the Significant Market Power (SMP) directives applied to MTN Ghana in June 2020, not to be the lowest priced on any offer in the industry.”

According to the statement, the coming is “…currently engaging and collaborating with the Regulator, as we seek alignment on a revised Data Zone bundle to be reinstated as soon as possible. It added that they “…will notify” customers “in due course of further developments”.